Shipping and returns

Shipping Policy

Order Processing

We process all orders placed before 10 AM CET on the next business day. Please allow 24–48 business hours for your order to be picked, packed, and handed over to the carrier.

Shipping Regions & Rates

We currently ship only within the EU (no PO Boxes).

SPAIN Rate: €4 Transit: 3–4 working days after processing

REST OF EU Rate: €8 Transit: up to 7 business days after processing



Free Shipping: All orders over €200 qualify for free standard delivery.

Tracking & Delivery Attempts
As soon as your order ships, you’ll receive an email with your tracking link.

Address Changes

To change your delivery address after shipment, please email us immediately at contact@theodoraextra.com. Any rerouting fees charged by the carrier will be billed to you.

Delivery Estimates & Delays

Transit times are estimates only. Actual delivery may vary due to carrier delays, customs clearance, strikes, weather, or other force-major events. Theodora Extra is not liable for delays beyond our control.

Customer Responsibility

Please ensure your shipping address is complete and accurate. We are not responsible for failed deliveries due to incorrect or incomplete information. Any re-delivery or returns will incur additional shipping charges.

For any further inquiries, contact us at contact@theodoraextra.com